How Many Days Does Furniture Take? Delivery Times, Shipping and Installation Terms

Short answer: how many days furniture takes depends on stock. The average times published by Selishome are: small and stock items about 2 weeks, made-to-order production about 6-7 weeks, bespoke products about 8 weeks. Installation on all products is carried out by appointment by the company's own team. These are averages; they can change with public holidays, busy periods and logistics.

How many days does furniture take? Delivery times

The times published on the Shipping & Delivery page are:

↔ Scroll the table sideways to see all of it.

Why? Most furniture is not a ready item shipped from a warehouse: once you order, the frame is built, the foam is cut and the fabric you chose is upholstered. Changes you make to the contents of a set also change the production list and can affect the delivery date.

The difference between "Made to Order" and "In Stock"

Stock status is stated on the product pages, and that label should shape your decision:

• Made to Order: the item goes into production after you order; the estimated production time is given on the page. The Prada sofa set is in this group.
• Stock items: held ready, and the fastest group to deliver. The Viral dining room set is in this group.
• Call for Stock Info: the current position varies; you need to contact us before ordering.

This matters a great deal in practice: if you are buying furniture for a home with a fixed moving date, plan backwards six weeks for made-to-order sets. If the date is tight, going for stock items is safer.

We explained in detail why times sometimes stretch, and how to build a countdown around your moving date, in our article on why furniture delivery times stretch.

Shipping, carrying up floors and the delivery day

• Shipping and installation charges: shipping is on us for orders of 80,000 ₺ and above, and installation for orders of 60,000 ₺ and above. Below those amounts the shipping and/or installation charge is shown at order confirmation according to the delivery city. The thresholds may change during promotional periods.
• Appointment: the driver calls roughly an hour ahead to confirm the address is suitable.
• Nobody at the address: if nobody is there on the agreed date, the redelivery and shipping charge is payable by the customer.
• Change of address: must be given before the item enters the shipping process.
• Carrying up floors: in buildings without a lift, items are carried up to the 3rd floor if the staircase allows. If it does not, an external hoist or additional equipment may be needed; the cost is payable by the customer, and we can arrange it on request.
• International: we ship to all countries where delivery is possible; the cost and timing are given at order confirmation.

Before delivery, check the door, lift and staircase measurements and clear the space. The most common problem is the item not fitting through the door.

If delivery is to another city, see our article on sending furniture to another city for a preparation and delivery-day checklist.

Installation and the installation record

When installation is complete, an installation record is signed. That document has two important consequences:

• Right of withdrawal: under article 15/1-ğ of the Distance Contracts Regulation, the right of withdrawal cannot be used once the record is signed; if you want to use it, you must say so before signing.
• Warranty: for structural problems after assembly to be considered under warranty, the installation must have been carried out by the authorised team and the record signed. Damage arising from assembly by third parties is outside the scope.

So check the item before signing: are the doors aligned, do the drawers close with even gaps, are there scratches on the surfaces, do the mechanisms work without catching?

What if delivery is damaged? The shipping process is the company's responsibility and damage in transit is covered. Photograph the damage, note "received damaged" on the delivery record and report it within 24 hours with the photographs. Replacement takes place within about 2 weeks, depending on stock.

Warranty, returns and cancellation terms

Details are on the Warranty Terms and Return & Cancellation Policy pages. In summary:

• Warranty period: 2 years on furniture and lighting; it starts from the invoice date and covers defects in material and workmanship arising from manufacture. Normal wear, use of the wrong cleaning product and impact damage are outside the scope.
• Right of withdrawal on stock items: can be used within 14 calendar days of the delivery date, without a reason and without deduction. The item must be unused and in its original packaging.
• Cancelling made-to-order production: no deduction before production begins. After production begins, a cancellation deduction of 60% of the order value applies.
• Returning bespoke production: the right of withdrawal is legally restricted; Selishome will exceptionally consider a return with a production cost deduction of 60% of the product price.
• Cancelling before dispatch: no charge.

Credit and debit cards, bank transfer and, in selected areas, cash on delivery can be used for payment; card details are not stored and payment is made encrypted through a licensed virtual POS. We covered what to watch for in online shopping in whether buying furniture online is safe, and the purchasing channels in where to buy furniture. The current terms are on the frequently asked questions page; for models see the sofa sets and dining room pages.