Shipping & Delivery
SHIPPING & DELIVERY
Selishome.com — Last updated: 23.08.2026
Shipping and Installation
- For deliveries within Türkiye, we cover the shipping cost on orders of 80,000 ₺ and above. For orders below that amount, the shipping charge is shown separately at order confirmation.
- Installation is free of charge. On all products requiring installation, assembly is carried out by our own professional team at no cost.
- The stated threshold may change during promotional periods; different delivery terms may apply to products on promotion.
International Delivery
We can deliver abroad. However, as the time and cost vary by country and customs process, you need to contact us before placing your order. The international shipping charge and delivery time will be given to you after that conversation.
The free shipping threshold does not apply to international deliveries; it is valid only for deliveries within Türkiye.
Delivery Times
Delivery time varies by product type, and the time for each product is shown separately on the product page, in the order summary and in the agreement you approve when ordering.
| Product Type | Estimated Time |
|---|---|
| Stock items | About 2 weeks (10-14 working days) |
| Made to order | About 6-7 weeks (30-35 working days) |
| Bespoke production (on request) | About 8 weeks |
| Items subject to stock confirmation | The time is given separately with your order confirmation; production or dispatch does not begin without your approval |
The times stated are averages. If a delay occurs because of public holidays, busy periods, weather conditions or logistics reasons outside our control, you will be informed.
Delivery Procedure
- Before delivery, the driver of the delivery vehicle calls roughly an hour ahead to confirm that the address is suitable.
- If nobody is at the address on the agreed delivery date, the cost of redelivery and shipping is payable by the customer.
- Requests to change the delivery address must be given to us before the product goes out for dispatch.
Carrying Up Floors
- In buildings without a lift, products are carried up to the 3rd floor provided the staircase allows it.
- If the stairway dimensions are not suitable, an external hoist or additional lifting equipment may be needed; the cost of that service is payable by the customer.
- On request, we will arrange this for you.
Damage and Delivery Checks
- The shipping process is our responsibility; damage occurring in transit is covered by us.
- If you receive a damaged product: photograph the damage, note "received damaged" on the delivery record, and tell us within 24 hours together with the photographs.
- For damaged products, replacement takes place within about 2 weeks, depending on stock.
Returns and Withdrawal
For detailed information on the right of withdrawal, return conditions and cancellation, please see our Return & Cancellation Policy. Where the right of withdrawal is used, the return shipping cost is payable by us.
You can send your request through the Return Request Form.