Shipping & Delivery

Selishome.com — Last updated: 24.09.2026

Shipping and Installation

For deliveries within Türkiye, we cover the shipping cost on orders of 80,000 ₺ (≈ 1,463 €) and above. For orders below that amount, the shipping charge is shown separately at order confirmation.
Installation is free of charge for deliveries within Türkiye; for deliveries outside Türkiye, installation is not included in the price. On all products requiring installation, assembly is carried out by our own professional team at no cost.
The stated threshold may change during promotional periods; different delivery terms may apply to products on promotion.

International Delivery

You can also order for delivery outside Türkiye. Delivery terms depend on the destination country:

Germany, the Netherlands, Austria, Belgium, France and Switzerland: door-to-door delivery is included in the product prices; no separate delivery fee is added in the cart or at checkout.
Bulgaria: the delivery fee is calculated in the cart at 80 € per m³ based on the volume of the items in your cart, and is shown included in the product prices; no separate delivery fee is added. For items whose volume has not yet been entered, 450 € applies to sets and 200 € to single pieces.
Other European countries: the estimated delivery fee is about 200 € per m³ and is not included in the payment. Please contact us for the exact delivery fee.
Sales to the United Kingdom and to countries not listed here are quote-based: use the "Request a price quote" button on the product page and we will send you a price including delivery.

Customs duty and the destination country's VAT are included in the price. We handle customs clearance; you pay no tax, customs fee or charge at the door on delivery.

The minimum order for delivery outside Türkiye is 80,000 ₺ (≈ 1,463 €) (product total). The free shipping threshold for Türkiye does not apply to international deliveries.

International delivery time depends on the product: about 2 weeks for stock items and about 6-7 weeks for made-to-order items; for items subject to stock confirmation, the time is given with your order confirmation. These times include delivery to your door; no extra days are added for international transport. The time for each product is also shown on its product page.

Damage-Free Delivery Promise

Your furniture travels a long way. If anything happens on the road, you are not left on your own; the process is clear and simple, in four steps:

We check it together at delivery. The packages are opened and checked while the driver is still with you. If there is any damage, it is photographed and noted on the delivery document (CMR).
Transport damage is our responsibility. All risk stays with us until the product is delivered to you; our shipments travel insured.
Damaged parts are replaced free of charge. Damage usually affects a single door or panel. We send the new part free of charge with the next shipment, and it can be fitted with simple hand tools. If you would rather not wait, we will offer you a discount instead.
Let us know within 48 hours. Please send us photos within 48 hours of delivery via WhatsApp (+90 552 994 17 17) or [email protected], so we can get things moving straight away.

Your statutory rights of withdrawal and warranty remain unaffected. The 48 hours is a request to help us act quickly, not a limit on your rights. For hidden defects that could not be noticed at delivery, the statutory warranty applies.

Delivery Times

Delivery time varies by product type, and the time for each product is shown separately on the product page, in the order summary and in the agreement you approve when ordering.

Product Type	Estimated Time
Stock items	About 2 weeks (10-14 working days)
Made to order	About 6-7 weeks (30-35 working days)
Bespoke production (on request)	About 8 weeks
Items subject to stock confirmation	The time is given separately with your order confirmation; production or dispatch does not begin without your approval

The exact delivery date for your order is confirmed when your order is approved. If a delay occurs because of public holidays, busy periods, weather conditions or logistics reasons outside our control, you will be informed.

Delivery Procedure

Before delivery, the driver of the delivery vehicle calls roughly an hour ahead to confirm that the address is suitable.
If nobody is at the address on the agreed delivery date, the cost of redelivery and shipping is payable by the customer.
Requests to change the delivery address must be given to us before the product goes out for dispatch.

Carrying Up Floors

In buildings without a lift, products are carried up to the 3rd floor provided the staircase allows it.
If the stairway dimensions are not suitable, an external hoist or additional lifting equipment may be needed; the cost of that service is payable by the customer.
On request, we will arrange this for you.

Damage and Delivery Check (within Türkiye)

The shipping process is our responsibility; damage occurring in transit is covered by us.
If you receive a damaged product: photograph the damage, note "received damaged" on the delivery record, and tell us within 24 hours together with the photographs.
The damaged part is replaced free of charge as soon as possible.

Returns and Withdrawal

For detailed information on the right of withdrawal, return conditions and cancellation, please see our Return & Cancellation Policy. Where the right of withdrawal is used, the return shipping cost is payable by us.

You can send your request through the Return Request Form.

Shipping & Delivery